IT Helpdesk Support Service Specialist
| ECS
- Provide technical support and helpdesk services.
Experience
Front Office Assistant
| Idaho State University
- Answering the phone, assisting with submitting IT help tickets, assisting with finance reports, general office tasks.
Fast Food Team Member
| Costa Vida, Fresh Mexican Grill
- Prepare and serve food to meet company requirements.
- Clean and sanitize work areas and dishes.
Intern
| ECS
- Internship provided a comprehensive understanding of engineering, installing, configuring, and maintaining a full enterprise production environment.
- Gained hands-on skills with VMware Infrastructure, Windows Server, and Red Hat Enterprise Linux.
Full Time Volunteer Missionary
| The Church of Jesus Christ of Latter-day Saints
- Conduct religious education classes and discussions.
- Provide general tech support to the mission.
- Administrative assistant, such as record-keeping and mission office data entry.
- Provided support to office staff in managing correspondence, scheduling appointments and travel, organizing meetings, paying expenses, providing and maintaining vehicles.
- Developed and executed social media content and strategies to engage with local communities and share uplifting messages.
Education
Candidate - Bachelor of Science in Computer Science
| Idaho State University
- Computer Science and Programming I in C++
- Information Systems and Controls
High School Diploma
| Pocatello High School